Introducing Tribee: The Solution to Hospitality Sales Challenges
Motivate your hospitality team to upsell, increase guest’s satisfaction and increase revenue.
Struggling with managing your frontline team? Inefficient upselling, subpar service delivery, difficulty in hiring/retaining top talent, and lackluster communication plague many businesses. Fear not, Tribee is here to conquer these obstacles and empower your staff to boost sales and elevate guest experiences!
Are you facing issues such as?
Poor upselling
Due to staff's lack of knowledge or motivation
Low service performance
Due to lack of guidance and feedback
Recruiting/retaining the right employees
Leading to decreased service quality, revenue opportunities
Ineffective communication
E.g, time-consuming daily briefings, staff failing to access the right information at the right time
Enable your staff to sell more and serve guests better
Frontline staff challenges
How Tribee works?
Tribee has different use cases that can cater to various needs. Here are some of the ways Tribee can help your business:
Upselling
Help front office or F&B staff to upsell by visualizing goals, providing incentives, upsell tips, and tracking results in real-time. Engage in competition with co-workers with Tribee's leaderboard feature.
Improving Service Quality
Help F&B staff to serve better by sending daily service tips, testing knowledge with quizzes, tracking learning progress, and gamifying & recognizing improvements in performance.
Enhancing Collaboration
Digitize daily briefings, send the right message to the right staff at the right time, and collect feedback and insights from the front line.
Real-time Visibility
Help management gain real-time visibility into performance by connecting to other data sources (POS, HRIS), displaying real-time dashboards with data, and providing performance metrics per team and per individual.
Impactful solutions by Tribee
New revenue generation
With Tribee, your staff will be empowered to generate new revenue by engaging with customers and acquiring more profitable ones.
Performance data visualization
Gain total visibility on performance metrics to identify top talent and areas of improvement in real time. Tribee helps employees understand their performance and how they compare with their peers.
Talent retention schemes
Keep your team happy and motivated with recognition and benefits that address their needs and those of their families. With Tribee, you can leverage programs from major consumer goods producers and other retailers to help retain top talent.
Communication & Alignment
Ensure everyone on your team works towards the same goals with effective and efficient communication. Tribee makes daily briefings and other types of communication a breeze, so you can focus on delivering the best experience for your guests.
Building high-performance culture
Tribee enhances motivation schemes to inspire your team to contribute to business results. We'll introduce incentives, point systems, tips, and competitions to maintain high engagement and help your employees understand their responsibilities and how to excel in their roles.
Expected Outcome
By using Tribee, you can expect:
Increased Revenue
Enable property’s staff to provide on/off-premise offers and enable sales channels to increase sales of highly profitable offers.
Reduced Cost
Increase efficiency of resource management in areas such as F&B and housekeeping, higher employee productivity, and higher talent retention.
Increased Service Quality
Increased customer satisfaction (e.g. in housekeeping, front-desk, F&B), contributing to higher repeat customers and improved rating in social media contributing to higher new customers.
Book your free consultation now!
Tribee offers a free consultation to help you determine how to prioritize your business needs.
Our client solutions team will consolidate inputs from your team and present a proposal with personalized solutions. We'll test and implement with your operations and business teams and provide ongoing recommendations and support.
Don't let frontline staff-related challenges hinder your business. Book your free consultation with Tribee now and see how we can help you improve your staff's performance, increase revenue, and enhance customer satisfaction
Meeting
Meet Tribee client solutions team and confirm your priorities
Consolidation
Tribee consolidates inputs from your team
Presentation
Tribee presents solutions that match your needs
Testing
Testing & Implementation with your business
Supporting
Ongoing support from Tribee
Ready to get started?
Get in touch with us to learn how we can help you engage, recognize and reward your employees.
Tribee is an app helping large teams to sell more and earn more. It promotes and rewards behaviours proven to increase sales, helps sellers to engage customers better, and provides management with real-time actionable insights to increase revenue.